Privacy policy
Last updated: May 27, 2026
Privacy Policy
This Privacy Policy explains how House of Kanchika collects, uses, stores, and protects your personal information when you visit our website or purchase products from our online store. By using this website, you agree to the practices described in this policy.
1.Information We Collect
We collect certain information to provide better services and improve your shopping experience.
a) Personal Information
When you place an order, contact us, or create an account, we may collect:
• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Order Details
• Payment Information (processed securely through payment gateways; we do not store card or banking details)
b) Automatically Collected Information
While browsing our website, we may automatically collect:
• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Pages Visited
c) Cookies
Cookies help us to:
• Remember your cart and preferences
• Improve website performance
• Enhance your shopping experience
You may disable cookies through your browser settings at any time.
2.How We Use Your Information
Your information is used for:
• Processing and delivering orders
• Customer support and communication
• Sending order updates and shipping notifications
• Improving website functionality and user experience
• Maintaining website security
• Complying with legal obligations
We never sell, trade, or rent your personal information to third parties.
3.Sharing of Information
We may share limited information only with trusted service providers when necessary.
a) Payment Providers
Your payment is processed securely through trusted payment gateways.
b) Shipping Partners
We may share the following details with courier and delivery partners:
• Name
• Delivery Address
• Phone Number
• Order Details
This information is shared only for successful order delivery.
c) Service Providers
We may work with trusted third-party services such as:
• Website hosting providers
• Analytics tools (e.g., Google Analytics)
• Email and SMS service providers
These providers are required to keep your data secure and confidential.
4.Data Security
We use appropriate security measures to protect your personal information, including:
• SSL/HTTPS encryption
• Secure hosting systems
• Firewall and malware protection
• Restricted access to customer information
While we take strong precautions, no online transmission can be guaranteed 100% secure.
5.Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for communication
• Request a copy of the data we hold about you
6.Data Retention
We retain customer information only as long as necessary for:
• Order processing
• Customer support
• Legal, accounting, or tax obligations
• Resolving disputes
After this period, data is securely deleted.
7.Third-Party Links
Our website may contain links to third-party websites. House of Kanchika is not responsible for the privacy practices or content of external websites.
8.Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.
10.Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
House of Kanchika
Kochi, Kerala – 682025
Email: info@houseofkanchika.com
Phone: +91 9074509576